The CD-Key for a roxio product purchased and downloaded directly from our eStore is located in your order confirmation e-mail.The CD-Key for boxed roxio products purchased in a store (retail/online) is located on the back cover of the CD-ROM/DVD-ROM jewel case, or on a sticker on the CD/DVD sleeve.web site link is below.ĬD-key/Serial number replacement If you have misplaced your CD-Key/Serial number, first please try to locate it by following the instructions below: here is the R oxio support site link, but here is what the site says about the requirements for getting a replacement product key number, this is copied and pasted from the Roxio web site. We can't supply the product key for your software only the R oxio web site can do that, this key is an anti pirating product protection activation key and as such can only be issued by the software maker, sorry.